To save the company money, Intuit has narrowly defined who can get the $25 rebate. Until now, Intuit was only informally offering free or discounted upgrades to buyers who called to complain. And competitors like H&R Block have already offered disgruntled TurboTax customers their tax software free.ĭworsky launched a media blitz on January 6 to warn the public about the crippled TurboTax software, and to pressure the company to give all affected customers automatic free upgrades to restore the product’s full functionality.
#Can i download turbotax deluxe 2015 if i bought the cd upgrade
“The rebate doesn’t even cover the full cost of the upgrade in many cases.”Īs of today, customers have posted over 1500 one-star reviews of TurboTax Deluxe on Amazon.
They should be providing free automatic upgrades this year, and not requiring users to remember to send in for a rebate possibly months from now after they file their taxes,” commented Consumer World founder Edgar Dworsky. “Intuit offered a full apology but only a partial refund. Without clear advance disclosure that its flagship product had changed and could no longer help users easily report all income from investments, self-employment, and rental property (Schedules C, D, and E), the company had sought $30 to $40 in upgrade fees disclosed partway into the program in order to restore its original functionality.
(BOSTON – January 22, 2015) – Following a public outcry from regular TurboTax Deluxe users who learned that the popular tax preparation software’s maker had stripped the program of key functionality this year, Intuit today apologized and somewhat reversed course by offering a $25 rebate to purchasers to partially cover the cost of having to upgrade to a more expensive version.
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